Frequently Asked Questions
Q: What does Integrity Claims LLC do?
A: We review insurance estimates, identify missing items, and submit supplements to ensure claims fully cover code-compliant restoration. We advocate for both homeowners and contractors to ensure that nothing goes unpaid.
Q: Why would my insurance estimate be missing items?
A: Initial estimates are often written quickly and may overlook local building codes, manufacturer installation requirements, or real labor and material costs. That’s where we step in to make sure your project is fully covered.
Q: How do you get insurance companies to approve supplements?
A: By using hard evidence. We submit code citations, manufacturer installation instructions, photos, and detailed Xactimate estimates—materials carriers must recognize when evaluating claims.
Q: Do you work with my contractor or independently?
A: Both. We can serve as a behind-the-scenes partner for contractors or work directly with homeowners as claim advocate
Q: How long does the supplement process take?
A: It depends on the carrier and claim size. Smaller items may be approved within days, while larger or disputed claims can take several weeks. We push for efficiency without cutting corners.
Q: What does it cost to work with Integrity Claims LLC?
A: We operate on a results-based model. That means no upfront fees for most services—payment is tied to successful claim outcomes.
Q: Are you licensed or certified?
A: Yes. We maintain compliance with the International Residential Code (IRC), manufacturer specifications, and state regulations to keep every claim accurate and defensible
Q: Do you only handle roofing claims?
A: No. While roofing is our specialty, we also supplement siding, gutters, windows, and even interior storm damage claims.
Q: Will this affect my relationship with my insurance company?
A: Not at all. Submitting supplements is standard industry practice. Carriers expect them—it simply ensures your claim reflects what’s actually required to restore your property.
Q: Do you handle re-inspections if the carrier denies items?
A: Yes. We prepare justification packets and request re-inspections to strengthen your claim and secure fair coverage.
Q: Why should I choose Integrity Claims LLC instead of handling the claim myself?
A: Because we know the codes, the estimating software, and the insurer’s playbook. With us on your side, you maximize payout, minimize stress, and ensure your property is restored correctly.